99fb Terms & Conditions — Rules, Rights, and Responsibilities

By accessing, browsing, registering for, or using the 99fb platform in any capacity, you unconditionally accept and agree to be bound by these Terms and Conditions, together with our Privacy Policy and any additional rules, guidelines, or policies published on the platform from time to time. All such documents are incorporated into this Agreement by reference.

These Terms constitute the entire agreement between you and 99fb with respect to your use of the platform and supersede all prior understandings, communications, or agreements, whether written or oral, relating to the subject matter herein.

To register and use the 99fb platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 21 years of age. 99fb strictly prohibits access by persons under 21 years old. Any account found to be held by an under-age individual will be immediately suspended and all funds forfeited.
• You must be a natural person — corporate entities, partnerships, and automated accounts are not permitted to hold player accounts.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
• You must not be self-excluded from 99fb or any affiliated platform, whether voluntarily or by administrative action.
• You must not be accessing the platform from a jurisdiction where online gambling is explicitly prohibited by local law. It is your sole responsibility to determine whether your use of 99fb is lawful in your location.

Each player is permitted to hold one (1) account only on the 99fb platform. The creation of duplicate, multiple, or linked accounts — whether by the same individual or by related parties acting in concert — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

When registering, you agree to provide accurate, complete, and current information. You must promptly update your account details if any information changes. 99fb shall not be liable for any loss or damage arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must:

• Use a strong, unique password that you do not use for any other online service.
• Never share your login credentials with any third party.
• Notify 99fb immediately at [email protected] if you suspect unauthorised access to your account.
• Log out of your account at the end of each session, particularly when using a shared device.

99fb reserves the right to suspend or terminate any account at its sole discretion, with or without notice, if it reasonably suspects that the account is being used in a manner inconsistent with these Terms, applicable law, or the spirit of fair play.

99fb supports deposits and withdrawals via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are processed in Bangladeshi Taka (৳).

Deposits: Deposits are credited to your 99fb account balance promptly upon confirmation of the transaction by the relevant payment provider. Minimum and maximum deposit limits apply and are displayed within the cashier section of your account. 99fb does not charge fees on deposits; however, your payment provider may apply its own transaction charges.

Withdrawals: Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible, as a fraud-prevention measure. Withdrawal requests are typically processed within 15 to 30 minutes during standard operating hours. 99fb reserves the right to conduct identity verification checks prior to processing any withdrawal, including requests for government-issued photo identification and proof of payment method ownership.

• Minimum withdrawal amounts are displayed within the cashier section and are subject to change.
• Withdrawals may be withheld pending fulfilment of any applicable bonus wagering requirements.
• 99fb reserves the right to request additional documentation for withdrawals exceeding ৳50,000 as part of its standard anti-money-laundering (AML) procedures.
• Accounts that have not made a deposit and have only received bonus funds are subject to enhanced verification before any withdrawal is permitted.

99fb may offer bonuses, free bets, cashback rewards, reload promotions, and other incentive schemes to eligible players from time to time. All bonuses and promotions are subject to specific terms that are published alongside each offer. In the event of any conflict between the general Terms and any promotion-specific terms, the promotion-specific terms shall prevail in respect of that promotion only.

General conditions applicable to all bonuses include:

• Wagering Requirements: All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier is stated in the relevant promotion terms.
• Eligibility: Bonuses are available to eligible registered players only. 99fb reserves the right to determine eligibility at its sole discretion and to exclude any player from any promotion.
• One Bonus at a Time: Only one bonus may be active on your account at any given time unless the promotion terms expressly state otherwise.
• Abuse Prevention: Any player found to be exploiting bonuses, employing strategies designed to extract bonus value without genuine gambling intent ("bonus abuse"), or misrepresenting their identity to claim multiple bonuses will have their account suspended and all bonus-derived winnings forfeited.
• Expiry: Bonuses that are not used within the validity period stated in the promotion terms will expire and be removed from the player's account without compensation.

99fb reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. No player has a right to demand the continuation of any promotional offer.

All bets and wagers placed on 99fb are subject to the specific rules applicable to the relevant sporting event, casino game, or other wagering product. These product-specific rules are made available within the relevant section of the platform and form part of this Agreement.

The following general rules apply to all betting and gaming activity on 99fb:

• All bets are final once confirmed. 99fb is under no obligation to accept cancellation requests after a bet has been placed, except where expressly permitted under the relevant product rules.
• In the event of a technical error or system malfunction that affects the outcome of a bet or game round, 99fb reserves the right to void the affected bets and return stakes to the player's account.
• Winnings arising from bets placed using bonus funds are subject to the wagering requirements stated in the applicable bonus terms before they may be withdrawn.
• 99fb uses certified Random Number Generator (RNG) technology for all non-live casino games, ensuring independent and provably fair outcomes.
• Live casino games are operated by third-party providers including Evolution Gaming, Pragmatic Play Live, and Ezugi. The rules of these games are governed by the respective provider's terms in addition to 99fb's platform rules.
• Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — are settled in accordance with the official results published by the relevant governing body (ICC, BCB). In the event of a dispute, the governing body's decision is final.
• Maximum payout limits apply per event and per account. These limits are displayed within the relevant market or product section and are subject to change without notice.

99fb is committed to promoting responsible gaming and player welfare. We provide a suite of responsible gaming tools accessible directly from your account settings, including:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limits: Cap the amount you are willing to lose over a defined period.
• Session Time Reminders: Receive notifications when you have been playing for a set duration.
• Cool-Off Periods: Temporarily restrict access to your account for a period of your choosing.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

The 99fb platform is strictly for players aged 21 years and above. If you believe gambling is negatively affecting your wellbeing or that of someone close to you, we strongly encourage you to contact our 24/7 support team immediately at [email protected] or to visit our Responsible Gaming page for guidance and resources.

The following conduct is strictly prohibited on the 99fb platform. Engaging in any of the following may result in immediate account suspension, permanent termination, forfeiture of all balances, and referral to the relevant legal authorities:

• Registering more than one account, or assisting another person in circumventing the single-account policy.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Attempting to launder funds through the platform or using 99fb for any financial crime.
• Employing automated bots, scripts, or other software tools to place bets or interact with the platform in a non-human manner.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any winnings arising from a known or suspected exploit are void.
• Engaging in collusion with other players, or with any party involved in the outcome of an event, to gain an unfair advantage.
• Attempting to reverse-engineer, copy, or reproduce any part of the 99fb platform, its software, or its content.
• Harassing, threatening, or abusing any 99fb employee, agent, or fellow player.

All content on the 99fb platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and compilation of the platform — is the exclusive property of 99fb or its content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 99fb platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, publish, or create derivative works from any platform content without express written consent from 99fb.
• Use any data mining, scraping, or similar automated data extraction tools on any part of the platform.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the platform.

The 99fb name, logo, and brand marks are trademarks of 99fb. Unauthorised use of any 99fb trademark is strictly prohibited.

To the fullest extent permitted by applicable law, 99fb, its directors, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of — or inability to use — the platform or its services, including but not limited to:

• Loss of profits, revenue, data, or goodwill.
• Platform downtime, technical failures, or interruptions to service.
• Losses arising from reliance on information displayed on the platform.
• Unauthorised access to your account resulting from your own failure to secure your login credentials.
• Delays in processing deposits or withdrawals caused by third-party payment providers.

The 99fb platform is provided on an "as is" and "as available" basis. While we make every effort to maintain platform availability and accuracy, we do not warrant that the platform will be error-free, uninterrupted, or free from harmful components.

The collection, storage, and processing of your personal data is governed by the 99fb Privacy Policy, which forms an integral part of this Agreement. By accepting these Terms, you also acknowledge and accept the Privacy Policy in its entirety.

In summary, 99fb collects personal data for the following purposes:

• Account registration, identity verification, and age confirmation.
• Processing deposits and withdrawals and preventing financial fraud.
• Complying with anti-money-laundering (AML) obligations.
• Delivering customer support and responding to account queries.
• Sending relevant promotional communications where you have opted in to receive them.

99fb does not sell personal data to third parties. All data is stored with industry-standard 256-bit SSL encryption and access is restricted to authorised personnel only.

99fb reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players by publishing a notice on the platform and updating the "Last Updated" date at the top of this page. In cases of significant changes, we may also send a notification to the email address registered to your account.

Your continued use of the 99fb platform following the publication of any updated Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must cease using the platform and close your account.

It is your responsibility to review these Terms periodically. 99fb is not obligated to provide individual notice of every amendment, and older versions of the Terms are not maintained or made available.

These Terms and Conditions shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which 99fb operates. Any disputes arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to the competent courts of the relevant jurisdiction.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.

The failure of 99fb to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision in future circumstances.

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the 99fb support team through any of the following channels:

• Email: [email protected] — plain text, not a clickable link
• Live Chat: Available 24/7 directly on the 99fb platform
• Response Time: We aim to respond to all email enquiries within 24 hours Bangladesh Standard Time (UTC+6)

For urgent account security issues, including suspected unauthorised access, please use the live chat function for the fastest response.